stc Group: AI-Driven Digital Readiness Elevates Pilgrim Experience in Madinah

Madinah, June 10, 2025, SPA -- stc Group has strengthened its operational and technical readiness to deliver reliable, AI-powered connectivity through robust digital infrastructure and smart solutions for pilgrims arriving in Madinah after completing their Hajj rituals.
These efforts included deploying and upgrading 86 network towers to 5G around the Prophet's Mosque and central area, significantly boosting coverage efficiency and connection speeds in high-density locations.
The internal coverage was further enhanced by activating 80 indoor network solutions, ensuring stable connectivity within enclosed facilities and the mosque's surrounding pathways. This infrastructure is supported by an additional 226 towers across Madinah, delivering comprehensive coverage and seamless data flow.
To boost field readiness, stc activated 16 maintenance and operations centers for rapid technical response, alongside a 24/7 AI-powered monitoring center that analyzes performance and predicts demand. This system enables early and automated intervention to maintain network stability during peak usage periods.
To improve the experience for pilgrims and visitors, stc Group established 67 strategically located sales points across Madinah, particularly around the Prophet's Mosque, to provide highly efficient telecommunications services and technical support.
These efforts align with a vision that leverages AI and digital innovation to deliver seamless, secure connectivity for pilgrims and visitors at every stage of their spiritual journey.
-- SPA