MAS WINS "WORLD'S BEST CABIN STAFF" AWARD FOR SIXTH TIME

KUALA LUMPUR, April 3 (Bernama) -- Malaysia Airlines (MAS) has regained its
position as having the "World's Best Cabin Staff", findings of a latest global
online survey by Skytrax reveal.

This is the sixth time the airline has been given the recognition since
2001, said MAS in a statement.

Managing Director and Chief Executive Officer Idris Jala said he
was delighted and proud of his cabin crew.

"They have showcased Malaysian hospitality at its best, treating our
customers as valued guests in our own home.

"This is really good news indeed especially amid the challenging time. It
will put us in good stead as we move forward to achieve our vision of
becoming the World's Five Star Value Carrier, offering customers the highest
quality products and services at the most affordable price, he said.

The award is given based on findings of the annual World Airline Survey
between August last year and last month.

The survey judged quality of onboard customer experience, "soft service"
provided, cabin staff friendliness, enthusiasm and attentiveness, sincerity,
consistency in service delivery and general service efficiency.

Skytrax Research of London is an independent organisation with 18 years
specialist experience in airline research.

MAS operations director Tajuden Abu Bakar received the
award at the first live World Airline Awards ceremony in Hamburg, Germany,
Wednesday.

-- BERNAMA