Qatar Ministry of Labor Launches New E-Services Package
06 July 2022

Qatar Ministry of Labor Launches New E-Services Package

Doha, July 05 (QNA) - The Ministry of Labor has launched a package of new electronic and digital services within the framework of its strategy for services digital transformation, and in contribution to achieving excellence in performance, in addition to expeditious accomplishment and streamlining the transactions. The new package comprises three electronic services, including the new regulation & certificates service, work regulation in the private enterprises, registration service in the joint committees platform, and service of booking election dates for registered joint committees. The package, which is second of its kind from numerous electronic services, comes within the Ministry's plan to offering all electronic services without using papers and counting instead on the digital solutions, where the new regulation & certificates service would offer a service to issue regulations and penalties for the enterprises that are subject to the provisions of labor law No. 14 of 2004, their enforced ministerial decision, in addition to issuing statistical and "To Whom It May Concern" certificates for the laborers in the private sector. In addition, as per new service, the regulations and certificates will be electronically vetted based on limited criteria in congruent with labor law and the its enforced ministerial decisions, the service will, likewise offer the registration either through electronic link or Hukoomi, national document service to be further submitted to the department after the service request is received. However, the fees will be charged within minutes to further complete payment procedures and printing the regulations and certificates. The Ministry of Labor set the criteria for the enterprises that are willing to amend the penalties regulations, organization of work and add features or any amendments that are not in contravention to the provisions of the labor law. The Digital Transformation Management Unit at the Ministry of Labor is working to upgrade, modernize and roll out roughly 80 services and electronic transactions during the upcoming period, as all transactions will be accomplished without physically visiting the Ministry's premises, service offices or the submission of paper documents. The unit depends on agile engineering methodology as the first institution in the state of Qatar to count on this engineering application that would have the ability to launch services and new updates on monthly basis, which is evidently a substantial change in average release duration of roughly 6 to 8 weeks. The Ministry confirmed that it intends to launch a comprehensive electronic system during the upcoming period, particularly the companies that abide by the law provisions, indicating that it has already upgraded the services offered to the public in coordination with a cohort of concerned authorities to ensure the quality of services. The Ministry of labor is currently offering approximately 50 electronic services and transactions via its electronic website: https://www.mol.gov.qa (QNA)